Read the most recent interview by Mr. Hemal Patel (Managing Director) of Tripcon Engineering Pvt. Ltd. exclusively given to CONSTRUCTION TECHNOLOGY TODAY.
Q. What is your flagship product? How big is the market share?
A. Please allow me to answer your question in a contextually better way. Tripcon, founded in the year 1991, now has over 25 years of knowledge, experience and expertise to back its one single objective; Excellence. During the early years the imminent need was to fill the gap between demand and supply of Conveyer Chain and Sprockets in construction industry. With a clear vision of exhausting Indian markets within the early years, we expanded our reach and supply of our premium range of products nation wide.
At that time the challenge for me was to scale up the production to about 300%. The challenge called for an efficient team and production capacity building along with extensive marketing strategies. Once Trpicon products gained preference over other companies in the similar segment it was time to travel the seas in search of new markets. In the process we landed business in 8 countries, which was a turning point and beyond that point there was a need for diverse strategies. Over the years we are now present in over 25 international markets.
And now, to answer your question, we have a wide range of Conveyer Chains & Sprockets for construction industry and Tripcon has become one of the most trusted and preferred name in the industry.
Q. With the company's prolific journey of over two decades, how would you describe Tripcon's success so far? What would you attribute this success to?
A. Our journey has sure been an exciting one. Over the years Tripcon has matured in a multifaceted manner. May it be technology, or processes, or systems, or outreach, Tripcon has always been focused on constant learning and improvement of its products as well as services.
Management's keen obseservation of future trends of the industries we cater to, employment of technologies for efficiency of output, dedication towards surpassing client expectations and understanding and responding to the internal & external synergies of business operations & various markets have all been the contributing factors for our humble achievements. Over and above all, the determination and passion of our team played a greater role for all our achievements. Their innovative ideas, precision and performance driven designs and thirst for continued learning and growth cannot be acknowledged enough.
Q. Your company has always emphasized upon Research & Development. Kindly let us know how it has helped the growth of the company especially in the International market?
A. Research & Development has always been an integral part of our business and we plan to further expand the resource allocation in the future. Within international markets we have come across a wide range of client specifications, may it be in design, materials, finish and anything in between. Keeping our research methodoligies in mind, we dig deeper in search of reasons behind certain specifications coming from clients. This helps us better understand the requirements which we further translate into our development processes.
As I mentioned earlier, we always aim to overshoot client expectations. Our research in materials and exploration of various process possibilities inform our decision making process as to what would further enhance the life and performance of the product(s). It has earned us a certain respect among our client base in India as well as in international markets.
Research in international markets, as part of business practice, is something the clients consciously seek out for. For us it is a valuable validation tool that not only help us take informed decisions but also creates a pool of data and information that can be revisited in future as and when needed.
Q. What is the new direction of the company?
A. If you mean what future holds for Tripcon, then I strongly believe it will be developing capabilities which would allow us to remotely monitor performance of our product(s). We are at a juncture where it's become the need of the hour to push ourselves seeking higher performance and longer life out of our products.
We see the industry progressively moving towards mechatronics. The future seems to be transitioning into proactive from reactive. In a broad sense we would want to identify the problem even before it takes place