Read the exciting interview by Mr. N. Sathish Kumar exclusively given to Construction Technology Today
Q. With your strong positioning as “Rock Breaker” what are the attributes of your success?
A. SMM's mantra: “Always exceeds customer's expectation in all aspects” is the Primary attribute of our success.
1. Product Quality & Durability:
SMM offers products as per International Quality Policy. SMM Rock Breakers are strong market leaders, its impact Equipment customized to break all kind of rock or concrete with maximum hardness & rugged property. They are operated in various applications like Primary Rock Breaking, secondary rock breaking, demolition, deconstructions, trenching, foundation works etc..
2. Customization :
We deeply understand our customer's requirement & demands through customer voice programs and deliver the product with continual R & D improvements.
3. On time Delivery & after sales Service :
We have separate enlarged stock yard at Coimbatore and all the models are in ready stock for immediate shipment within 8 hours from customer confirmation. We have 50 + Service Branches across India and Ware Houses at all major Locations to capture the customer needs instantly. We have 100% satisfaction from all our 2000 plus customers as SMM Business model works with the customer connect concept and Service is our Philosophy. Anytime, Anywhere in India our service is guaranteed.
Roots Matter: SMM Equipments P Ltd is a “Silver Jubilee Mining Solution Firm” - established in the year 1998 and gained 100% customer confidence supporting to achieve our customer's goal by providing all techno – commercial assistance.
Q. Which is your company's flag ship Product Model?
A. SMM 400S is our Flagship Model Product which suits for all BRAND OEM's Backhoe Loader Models, high in Industry Population. SMM's First Rock Breaker in this model has been performing in the field almost 10 years without any complaint.
Q. With mining constantly, a focus area of any country have you recently added any new product/machineries equipment to your existing product line?
A. Yes, we have incorporated SMM 100S Model with the below technical specifications.
• Total weight: 130 kgs
• Operation Pressure (kg/cm2): 90-120
• Oil Flow Range-I/min 15-25
• Dia of Hose: ½ inch
• Dia of Tool : 40mm
• Input Frequency – Bpm : 800-1400
• Suitable Carrier – Ton : 0.8-2.5
for Mini Excavators attachment in our Product Line.
Q. How have the Pandemic and the fear of new Pandemic affecting your company. What measures have you taken to sustain your production?
A. Though, we have also faced the same slow down the industry has faced due to Pandemic we have managed our cumulative sales figure constantly. Our organization follows the WHO guidelines and local bodies' safety measures very strictly valuing the life of every employee.
Current Issue
12-2025
